Weld recently did a two part series on the status of the BJCTA Bus System. My trip planner was featured in the second part. You can read it online from the links below:
Part 1 is a very interesting look at the decline of the bus system since the 1950s and the turmoil and political games around transit in Birmingham. Part 2 takes a look at what is being done now to improve the system along with stories from riders who rely on the system.